For a long time now, retailers have considered the rise of online shopping as a big factor driving the death of customer loyalty....

With COVID and all its doom and gloom still dominating the retail news recently, we thought we’d take a look at a lighter topic instead....

As the saying goes, you’ve got to be in it to win it. That certainly seems to be the prevailing logic at the moment when it comes to...

‘I’ll know it when I see it.’ For a brand agency, that’s like firing a gun into the air and hoping a duck is flying by. If you’ve ever...

‘Cancel culture’. ‘Woke washing’. ‘Slacktivism’. ‘Alt-right troll.’ ‘Liberal snowflake’. It’s no secret we live in highly politicised...

We are very excited for our client Keells in Sri Lanka, who have been shortlisted in the World Retail Awards 2020 for ‘Retail...

Remember when your Big Mac would come in a Styrofoam box that would take 500 years to break down? Or when polystyrene cups were the norm?...

“What’s in a name?” asked Juliet. “That which we call a rose by any other name would smell as sweet.” But would it? We’d say no, Juliet,...

“Who carries cash anymore?” is something you’ve probably heard said or said yourself more than a few times over the last 5-10 years. With...